Shipping & lead times
We make custom rollers and rolls to order, then ship from Estonia to more than 65 countries. Here's what to expect.
Production lead time
Custom rollers and engraved rolls are typically produced within 5 business days of proof approval. We send a free proof before production begins. Production time starts when you approve it; delivery time is additional.
In-stock items such as markers and refills ship without the production wait.
Delivery windows
Estonia: 1-3 business days after dispatch.
European Union: 3-6 business days after dispatch.
United Kingdom: 4-8 business days after dispatch.
United States & Canada: 6-10 business days after dispatch.
Rest of world: 7-14 business days after dispatch.
Select your destination in the cart to see the available shipping rate. Confirm the final delivery address and charge at checkout.
Your country not in the list at checkout? Message us and we can usually arrange it.
Customs, VAT & duties
Web Window OÜ is not VAT registered. Your final item price, shipping and any applicable checkout taxes are shown before payment. Import duties or carrier fees may be payable on arrival and are not included unless checkout explicitly lists them.
Tracking
Once your order is produced and dispatched you'll receive a tracking link by email.