Frequently asked questions
Everything you need to know about imprints, ink, surfaces, lead times and ordering. Can't find it? We're happy to help.
Product
Rolly is a handheld logo roller stamp for branding packaging. Your text or logo repeats as you roll across a box, bag or sheet of paper. Choose the ink for the material you want to print on.
A regular stamp makes one impression at a time. A roller prints a repeating band in one continuous pass, which is useful along a box edge or across wrapping paper. Use light, even pressure and guide it in a straight line.
Two band widths. 14mm: the Rolly M (15cm repeating segment), Rolly L (20cm segment) and Rolly XL (about 34cm segment), right for names, domains and slogans in one line. 30mm: the Rolly 3.0 (15cm segment), room for two-line layouts and bolder logos. The segment repeats cyclically as you roll.Two band widths. 0.55": the Rolly M (6" repeating segment), Rolly L (8" segment) and Rolly XL (about 13.4" segment), right for names, domains and slogans in one line. 1.2": the Rolly 3.0 (6" segment), room for two-line layouts and bolder logos. The segment repeats cyclically as you roll.
Insert the marker into the handle, make sure the tip sits flush against the engraved roll (adjust the pressure at the handle base), place it on your surface and roll smoothly with light pressure. Re-cap the marker when you're done. Full walkthrough on the How it works page.
Yes. For the Rolly 3.0, M and L, order interchangeable engraved rolls with different designs and swap them into your existing handle in seconds. The Rolly XL has no separate roll: order the Rolly head + engraved wheel for the XL and swap the whole head. Either way there is no need to buy a new roller for each design, season or campaign.
Ink & surfaces
No, the base kit is the handle and your engraved roll. The marker is sold separately so you get the right ink type and color for your surface. The product page offers a compatible marker or marker-and-paint set. You can also order the roller alone if you already have suitable ink.
For the 14mm models (M, L and XL): Molotow One4all 627HS, 660PI and 620PP, Molotow Chalk, Munhwa Paint and Blackboard, and Zeyar Paint (15mm tips). For the 30mm Rolly 3.0: Molotow 613TF (30mm). Other markers with matching tip sizes may work, but these are the ones we've tested and stand behind.For the 0.55" models (M, L and XL): Molotow One4all 627HS, 660PI and 620PP, Molotow Chalk, Munhwa Paint and Blackboard, and Zeyar Paint (0.6" tips). For the 1.2" Rolly 3.0: Molotow 613TF (1.2"). Other markers with matching tip sizes may work, but these are the ones we've tested and stand behind.
The marker tip needs to fit the band width and reach the engraved roll. Ink also needs to suit the surface. Our product pages show compatible options so you can choose the width and ink together.
It depends on your surface and how permanent you want the mark. Acrylic (e.g. Molotow 627HS) is the matte, water-based all-rounder for kraft and cardboard. Alcohol and oil inks dry fast and bond to coated or non-porous surfaces. Chalk is for smooth surfaces and erasable marks. Use the ink matcher on the markers page.
Start with kraft paper, cardboard, mailer boxes, paper bags, tissue or paper packing tape. Wood, fabric and other materials need suitable ink and a trial on a spare piece. Surface texture and coatings affect the result. The markers are not for food or soap.
Custom & lead times
Yes, that's the whole point. Type your text when ordering, or send a vector logo (.svg, .eps, .ai, .pdf) and we'll prepare the artwork. Either way we send you a free proof to approve before anything is engraved. See the artwork guidelines for what engraves best.
Check the artwork guidelines, add your roller (and matched marker) to the cart, and pay by card at our secure Stripe checkout. You'll get an order confirmation by email right away, then we contact you to finalize the artwork and approve your free proof before production.
Custom rollers and engraved rolls are typically produced within 5 business days after you approve the proof. Delivery takes additional time. In-stock markers and refills do not need engraving.
Shipping & delivery
We ship from Estonia via Omniva and partner carriers to the EU, UK, US, Canada and other supported destinations. Select your country in the cart to see shipping details. The final price and any applicable taxes are shown before payment.
After production: roughly 3-6 business days within the EU, 4-8 to the UK, 6-10 to the US and Canada, and 7-14 elsewhere. You get a tracking link by email the moment your order is dispatched.
Business
Yes. Volume pricing, multi-roll campaigns, purchase orders and invoicing are all supported. We work on prepayment and provide a quote and invoice. Tell us about your order on the Business page and we'll send a quote.
Care
Three things: the marker has ink and the tip isn't dried out (shake it and pump the nib on scrap paper), the surface is clean and dry, and the tip sits flush against the roll, adjust the pressure at the handle base. Light, even pressure prints better than pressing hard.
Every marker we sell is tested to fit its band width exactly. If you bought a marker elsewhere, check the tip size against the compatibility list above, a 15mm-tip marker for the M, L and XL, a 30mm Molotow 613TF for the 3.0.Every marker we sell is tested to fit its band width exactly. If you bought a marker elsewhere, check the tip size against the compatibility list above, a 0.6"-tip marker for the M, L and XL, a 1.2" Molotow 613TF for the 3.0.
Roll off excess ink on scrap paper until no color transfers, always re-cap your markers, and never wash the engraved roll with solvents, they can damage the surface that carries your design.
If your question isn't here, message us on Telegram or send the contact form, we reply within one business day and we'll figure it out together.